Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Ritzy Decor.com IPS Products LLC. The collective work includes works that are licensed to Ritzy Decor.com IPS Products LLC. Copyright 2003, Ritzy Decor.com IPS Products LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Ritzy Decor.com IPS Products LLC or purchasing Ritzy Decor.com IPS Products LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Ritzy Decor.com IPS Products LLC or to purchase Ritzy Decor.com IPS Products LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Ritzy Decor.com IPS Products LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Ritzy Decor.com IPS Products LLC used in the site are trademarks or registered trademarks of Ritzy Decor.com IPS Products LLC
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Ritzy Decor.com IPS Products LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ritzy Decor.com IPS Products LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Ritzy Decor.com IPS Products LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Ritzy Decor.com IPS Products LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Ritzy Decor.com IPS Products LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Ritzy Decor.com IPS Products LLC product is mistakenly listed at an incorrect price, Ritzy Decor.com IPS Products LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Ritzy Decor.com IPS Products LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Ritzy Decor.com IPS Products LLC shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Ritzy Decor.com IPS Products LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Ritzy Decor.com IPS Products LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Ritzy Decor.com IPS Products LLC.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Ritzy Decor.com IPS Products LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Ritzy Decor.com IPS Products LLC products) must be commenced within one (1) year after the claim or cause of action arises. Ritzy Decor.com IPS Products LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Ritzy Decor.com IPS Products LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Ritzy Decor.com IPS Products LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Ritzy Decor.com IPS Products LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Ritzy Decor.com IPS Products LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Ritzy Decor.com IPS Products LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Ritzy Decor.com IPS Products LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Ritzy Decor.com IPS Products LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Ritzy Decor.com IPS Products LLC may link to sites operated by third parties. However, even if the third party is affiliated with Ritzy Decor.com IPS Products LLC, Ritzy Decor.com IPS Products LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Ritzy Decor.com IPS Products LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Ritzy Decor.com IPS Products LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Please contact customer service for more information on returning an item. Thank you. Call 1-888-782-7878 Monday-Friday 8AM - 5PM Pacific Standard Time.
RETURNS, REFUNDS AND ERRORS When IPS is used below, this is a reference to RitzyDecor.com.
Inspect your order
You should be present to inspect and accept your delivery. If the delivery appears damaged it should be refused. You may ask your delivery person if they will allow you to inspect the contents to see if the contents are damaged. If the contents are damaged refuse the entire shipment. It is not possible to get an adjustment or a partial credit when products have been damaged by the shipping company. In accepting a delivery you are acknowledging that it arrived in good condition.
Inspect the contents of your order to insure that all items are correct and accounted for. You have 7 days after acknowledgement of delivery to report an error in the shipment or an error in your ordering. We will be unable to process a return and refund after that time.
Order problems and returns
If you realize that there is a problem with an order you placed contact us by phone immediately. It is much easier to correct an order before it has shipped.
If there is a problem with your order contact IPS by phone within 7 days of delivery to arrange for a Return Merchandise Authorization. Once a Return Merchandise Authorization is issued, you will have 10 days within which to have the product delivered to IPS. The item(s) must be in new, unopened and re-sellable condition when received by IPS. It will be inspected and you will be contacted with 48 hours of our receipt if there are any problems.
If there is a problem with your order and it is clearly our mistake or a mistake on the part of our warehouses; we will make it right, at no cost to you and as painlessly as possible.
Manufacturers warranty apply on all items and are the responsibility of the manufactuer and not IPS.
Please note that once a product has been delivered to you, you are soley responsible for the items until they are safely returned to IPS.
For non defective or damaged good returns IPS will refund to customer the full amount paid for the item(s) purchased less the following:
1.Customer will be responsible for the cost of shipping back to IPS.
2.If the item(s) were shipped with free shipping from IPS, the cost IPS incurred to ship the items will be deducted.
3.Customer paid shipping shall not be refunded.
4.IPS shall deduct a restocking fee equal to 10% to 40% of the value of the returned items.
For defective merchandise, IPS will refund the amount in full after the defective merchandise has been returned to our San Francisco warehouse.
Payment of refund
If you paid by credit card, your card will be credited with your refund with 48 hours of Return Merchandise Acceptance. If you paid by cash, check, or bank wire transfer, IPS will issue you a check for your refund within 72 hours of Return Merchandise Acceptance.